Intrim® BR04 End

Yes! Crash Rail or Bump Rail are different names for the same thing. They both refer to a timber wall protection system that absorbs impacts keeping your wall safely intact. Other names for a bump or crash rail include bumper rails, bumper guards or wall guards.

We recommend installing the bump rails at the very last stage of the project. It will be easier as that way the painter does not have to deal with covering up the bump rails or accidentally splattering them with paint. Any minor mistakes that could be made with screws or missing studs would be hidden by the secret fix baton. If the product gets damaged, we have a warranty although this does not cover general wear and tear. If the damage is minor, we would coat over or replace the length if required. The paint we recommend using is the Cabots Cabothane clear water base which you can get from your local hardware store.

American Oak is a premium hardwood known for its strength and durability. It is easy to install and light in colour, allowing for the option of darker staining. We only use select grade American Oak which eliminates any bad knots. As it is a natural product there will be slight variations in colour which is to be expected. We choose to use American Oak as it provides a superior finish, and it machines a lot better than other hardwoods resulting in a smooth finish, which is preferable for a handrail product. American Oak is also more cost effective than other hardwoods.

3.7 metres long. We recommend to have a 50mm gap between lengths of bump rail if greater than 3.7 metres.

You can go with any suitable height you want for your application but generally we recommend 900 millimetres - 1 metre. If you are installing two different heights of bump rail we recommend the bottom rail to be 300mm from the top bump rail.

Once order has been placed, we will need an exact site measured cutting list which will need to be provided by your team. We won’t proceed until we have your cutting list. We will then create a quote to align with the cutting list and then send through approval with attached drawing profile.  Once that is approved it will go into manufacturing. Lead time starts once the updated order has been approved. We do estimate at earlier changes but if there are any changes once the cutting list comes through the lead time can’t change. If the wall is longer than the length of timber beyond 3.7 metres long, we will split the lengths up into even sections running with a 50mm gap. Usually, will split the wall accordingly. The timber is supplied to us in random lengths between 1.5 to 4 metres. So, anything from 3.7 metre lengths is few and far between. So, we allow them to be split and just need the customer to give us the lengths and we will work it out.

They tend to favour salutogenesis and biophilic design which support health and wellbeing. Timber being a natural material, aids in achieving such interior design appeal with more traditional and simple styles working perfectly in a functioning space.

At Intrim, we are committed to providing high-quality products that meet or exceed your expectations. We proudly offer a warranty on our products to ensure satisfaction and confidence in our products. For builders, installers and other trades, a warranty, maintenance schedule, and a data sheet will be provided at the end of the project so you can personalise it with your company details. This allows you to include it with your other warranties for the job when you hand it over to your client. Warranty Coverage Intrim warrants that our Primed FJ Pine/MDF mouldings will be free from defects in material and workmanship under normal use and service for a period of 5 years from the date of purchase. This warranty applies to the original purchaser and is non-transferable. What is Covered:

• Defects in materials, including splitting, warping, or delamination, under normal use conditions.
• Defects in workmanship related to the priming or joining process.

What is Not Covered:

• Damage caused by improper installation, handling, or storage.
• Damage due to environmental factors such as excessive moisture, direct sunlight, or extreme temperatures.
• Natural variations in colour, grain, or texture.
• Any modifications or alterations made to the product after purchase.
• Normal wear and tear, including minor scratches or dents.
• Product installation of defect materials.
• Shrinkage that is normal for a natural timber product.

Claim Procedure: To make a warranty claim, please contact Intrim’s customer service team at sales@intrimgroup.com.au with the following details:

• Proof of purchase, including date and place of purchase.
• A detailed description of the defect, including photos if possible.

Remedy: Intrim’s obligation under this warranty is limited to either replacing the defective product or providing a refund at our discretion. Intrim is not liable for any indirect, incidental, or consequential damages related to the use of the product.