17th May 2022

Can I change an order once it is confirmed?

When you confirm your order we immediately get started on it, from scheduling the production timeslot, picking the timber, sharpening the cutters to make your profiles. That is all before we even start to run your job through our state of the art machinery, priming or lacquring (if ordered), packing or transporting. This is why we are unable to change your order once you have it confirmed with us and why any requests for changes will be treated as a new order.