The Intrim Delivery Promise Guarantee

After working with thousands of builders, we know that receiving products on time and in full is critical to keeping projects on track. That’s why we’ve introduced the Intrim Delivery Promise Guarantee.

If we don’t deliver your order on the correct delivery day, we’ll refund the delivery cost. No questions asked.

Thanks to our investment in our own delivery fleet, our delivery performance is consistently above 96%, giving you confidence that your products will arrive when you need them.

NB: The Intrim Delivery Promise Guarantee applies to orders delivered directly by Intrim within our service areas. It does not apply to orders supplied via distributors or to regions serviced through third-party distribution networks. Click here to read our full terms and conditions.